The Bright Barn

Curious About Something?

Our FAQ section is ready to provide you with answers to your questions.

And if there’s anything more you need, we’re here to chat—let’s get you sorted!

  • Purchasing
  • Training Materials
  • Product Info
  • Technical Support
How do I purchase your digital templates?

You can purchase our digital products directly from our website. Simply browse our catalog, select the templates you need, and proceed to checkout. 

What payment methods do you accept? 

We accept payment via credit/debit card, Stripe, and other secure payment methods. 

How long does it take to receive access to the purchased materials? 

You will receive instant access to the purchased materials upon completion of the checkout process. 

How do I access the training materials after purchase? 

After purchase, you will receive an email with instructions on how to access the training materials. 

Are the training materials downloadable or accessible only online? 

Our training materials are downloadable, allowing you to access them offline at your convenience. 

What file formats are your digital products available in? 

Our digital products are available in commonly used file formats such as PDF, Microsoft Word, Excel, PNG, JPG and PowerPoint.  

Can I use your digital products for commercial purposes?

You can use our digital products for your own purposes but not for resale commercially. However, please check the specific license agreement for each digital product. 

Do you offer customization services for your digital products ? 

Yes, we offer customization services for our digital products. Please contact our customer support team for more information and pricing. 

Do you offer refunds or exchanges for digital products? 

Refunds will not be provided for digital products that have been accessed or downloaded, except in cases of technical issues or product defects 

Are there any system requirements for accessing your digital products? 

Our digital products are compatible with most devices and operating systems. However, please ensure that you have the necessary software installed to open the files. 

Didn’t find what you were looking for?

Please enable JavaScript in your browser to complete this form.
Name